FAQs

  • What if we can’t meet with our tutor at the same time for every session?

While a schedule is best for both student and tutor, Tutor Doctor understands that students my have other extracurricular activities or one-off appointments from time to time. We provide maximum scheduling flexibility to accommodate a family’s needs. We just ask for 24 hours notice for any changes.

  • What if I don’t think the tutor is the right fit for my student?

That’s alright. We get the match right most of the time, but in the event that you think you may want to consider changing your tutor, please don’t hesitate to give us a call. We will listen to your concerns and rematch with another great Tutor Doctor tutor as fast as possible.

  • My student now needs help in another subject area and our tutor is not equipped to handle that. What do I do?

This situation is not unusual, especially for students in 8th grade and above. Requirements change and Tutor Doctor is prepared to help you through this process. We have qualified tutors who specialize in different subject areas and can therefore assign multiple tutors to your student so that they continue to make progress in all subjects simultaneously. No need to purchase a new enrollment for a different subject.

  • How do you pick your tutors?

All Tutor Doctor tutors go through a screening process. We meet them all in person, check their references and discuss their interests – academic and otherwise – so we get to know them. In addition, Tutor Doctor tutors must submit to a Level 2 background check, similar to the requirements to teach in the school district. By the time we match with a family, you can be confident that we’ve done our homework!

  • How do you measure progress?

Tutor Doctor looks at a few different success measures for your student. Are they engaging readily in activities presented by our tutors? Are they showing improvement on pop quizzes and tests either in school or in tutoring sessions? Are their grades increasing over time? Are they able to complete work independently and display more confidence with the material/s?

We are on it! As part of your student’s support system, which also includes their teacher, you the parent, the student themselves, our goal – as crazy as it may sound – if for our students to not need us anymore!

  • Who and how do I pay?

You pay Tutor Doctor for your professional tutoring services and academic coaching. We guarantee our service and our tutors. We offer flexible payment plans to meet individual circumstances. Our office accepts checks, cash, credit cards and even online payments as valid forms of payment. Our programs are not ‘pay-as-you-go’ because we do provide that flexibility to increase sessions from time to time and view your hours similar to a savings plan that you can dig into as needed.

  • What’s the purpose of the consultation?

The Tutor Doctor process is thorough without being overwhelming. This consultation and assessment lasts approximately 1 hour and is a time when each student gets undivided attention from their personal educational consultant. There aren’t any right or wrong answers, here.
Think of it as a “meet and greet” mixed with some purposeful strategy planning to help the student achieve their academic goals. This time allows the student an opportunity to get a feel for the academic journey they have ahead of them – whether it’s to get caught up or gain an advantage in class.

  • Who should attend the consultation?

We require that the parents/guardians and the student are present for this meeting. With everyone there, we can answer all questions and together agree a plan to hit our goals. It’s essential to ensure we’re all on the same page for student success.

  • What items should my student have handy for the consultation?

It’s really helpful to have available any recent report cards, evaluations, or information from the teacher, doctors or other professionals. Anything that will help us do our job better and work together with those investing in your student’s life will be beneficial.

  • How far behind is TOO far behind to reasonable expect to catch up?

There is definitely no ‘one size fits all’ answer to this question. Generally, the later into the school year and further behind a student gets, the more effort it’s going to take to catch up. We inspire students to take control of their academics. This is also big benefit of scheduling a consultation with us. You and your student will have a pretty good idea of the amount of discipline and dedication it will take to accomplish the task at hand. Success ultimately depends on the commitment of the student, regardless of how big or small his/her challenge… the real answer is within each student.